ChannelAdvisor Wins Best in Biz 2012 Bronze Support Department of the Year Award

Research Triangle Park, NC – November 20, 2012 – ChannelAdvisor, a leading provider of cloud-based e-commerce solutions that enable retailers and manufacturers to increase global sales, today announced its recognition as the Bronze winner of this year’s Support Department of the Year Award from the Best in Biz Awards. This honor commends companies that have excelled in customer care, customer support, technical support and more. The Best in Biz Awards are the only independent business awards program judged by members of the press and industry analysts.

“It is very important to be in touch with our customers’ needs and make sure each one is satisfied with the ChannelAdvisor experience,” said ChannelAdvisor Director of Customer Success Greg Ives. “Receiving a Best in Biz Award is a testament to our commitment to provide high-quality customer service day-in and day-out, and I’m very proud of the support team’s hard work this year.”

This year, more than 400 total entries were judged for awards in categories comprised of top companies, teams, executives and products. An independent panel of 32 judges from an array of news, business and technology publications such as ABC, Businessweek, Entrepreneur and Forbes determined the winners in more than 50 categories.

ChannelAdvisor continues to build on its streak of industry award recognition. Most recently, the e-commerce software company won the NCTA 21 award for Industry Driven Company as well as the Retail Systems Award for Online Technology Vendor of the Year. To learn more about ChannelAdvisor’s award-winning platform, please visit

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About ChannelAdvisor

ChannelAdvisor (NYSE: ECOM) is a leading provider of cloud-based e-commerce solutions that enable retailers and manufacturers to integrate, manage and optimize their merchandise sales across hundreds of online channels including Amazon, Google, eBay, Facebook and more. Through automation, analytics and optimization, ChannelAdvisor customers can leverage a single inventory feed to more efficiently list and advertise products online, and connect with shoppers to increase sales. Billions of dollars in merchandise value are driven through ChannelAdvisor’s platform every year, and thousands of customers use ChannelAdvisor’s solutions to help grow their businesses. For more information, visit


Sarah O'Dea