Cyber Monday Exceeds Expectations, Caps Record-Breaking Holiday Week

ChannelAdvisor’s Retailers See Explosive Growth from Amazon, Google

Research Triangle Park, NC – November 30, 2010 – ChannelAdvisor, a software and services solution provider that enables online retailers to sell more across e-commerce channels, announced today that Cyber Monday online same-stores sales, which include customers active with ChannelAdvisor for at least one year, grew 36 percent year-over-year. ChannelAdvisor retailers wrapped up the very active “Cyber 5,” the five days from Thanksgiving to Cyber Monday, with impressive 26 percent same-store sales growth.

“Due to the amount of shopping on Thanksgiving and Black Friday, we initially theorized that the online shopping season was beginning earlier than its traditional Cyber Monday kickoff,” said ChannelAdvisor CEO Scot Wingo. “Upon seeing the full scope of the Cyber 5, however, the distribution of sales across the days is the same as previous years. Cyber Monday is still the strongest day by far, but growth was robust and steady across all five days.”

Cyber Monday Highlights

  • ChannelAdvisor’s customers earned $28.7 million in gross merchandise value (GMV) on Cyber Monday, a ChannelAdvisor record
  • ChannelAdvisor processed more than 500,000 transactions on Cyber Monday, which amounts to approximately six transactions per second
  • Marketplaces
    • Total Marketplaces same-store sales growth was 36.9 percent
    • Amazon same-store sales continued to surge at 98.1 percent growth
    • eBay same-store sales grew by 14.6 percent
  • Paid Search
    • Paid Search same-store sales, heavily influenced by Google’s new Product Ads, increased by 45.0 percent
  • Comparison Shopping Engines (CSEs)
    • Comparison Shopping same-store sales showed growth of 23.8 percent

ChannelAdvisor customer eBags uses both the Comparison Shopping and Marketplaces solutions. Highly successful on eBay, eBags recently added ChannelAdvisor’s Amazon solution to improve the company’s results on Amazon.

“With the tentative state of the economy this year, we were cautiously optimistic going into this holiday season,” said Peter Cobb, senior vice president at eBags. “However, our Thanksgiving Day sales grew 57 percent, our Black Friday sales achieved a record 76 percent increase and our Cyber Monday sales were up 51 percent, an all-time sales record. Add to this our 100 percent increase in sales on Amazon over the past five days and the holiday outlook brightens considerably.”

“We’re looking forward to keeping a close eye on how e-commerce performs this holiday season,” continued Wingo. “With such a strong opening to the holiday season, there is a chance that consumers are shopping earlier and that sales will taper off. Of course we’re hoping for the alternative scenario in which this growth stays steady throughout the entire season. There is one more shopping day this year than there was last year so it will be interesting to see if that added day makes a difference.”

About ChannelAdvisor

ChannelAdvisor (NYSE: ECOM) is a leading provider of cloud-based e-commerce solutions that enable retailers and manufacturers to integrate, manage and optimize their merchandise sales across hundreds of online channels including Amazon, Google, eBay, Facebook and more. Through automation, analytics and optimization, ChannelAdvisor customers can leverage a single inventory feed to more efficiently list and advertise products online, and connect with shoppers to increase sales. Billions of dollars in merchandise value are driven through ChannelAdvisor’s platform every year, and thousands of customers use ChannelAdvisor’s solutions to help grow their businesses. For more information, visit www.channeladvisor.com.

Contact:

Sarah O'Dea
ChannelAdvisor
sarah.odea@channeladvisor.com
919.228.4784