Managed Services

Put Our Powerful Platform in the Hands of E-Commerce Experts

When you’re ready for real growth, it’s time to turn things over to the Managed Services teams at ChannelAdvisor. Our dedicated specialists will help guide ideas and innovations that truly put you at the cutting edge of e-commerce. Each year, hundreds of successful brands and retailers rely on ChannelAdvisor’s Managed Services teams to provide strategic guidance, offer technical support, identify growth opportunities and more.


Managed Services for Digital Marketing

Working with our Digital Marketing Client Strategy Managers is like collaborating with an e-commerce digital marketing agency — with the added bonus of having access to experts who specialize 100% in e-commerce. From paid search and feed management to advertising on Amazon, we handle it all.

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Managed Services for Marketplaces

From managing product listings to optimising pricing — plus an array of other mission-critical services — our Marketplace Client Strategy Managers will transform time-consuming tasks into comprehensive strategies that increase visibility and sales on Amazon, eBay, Cdiscount, Otto and more.

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Professional Services

Through our Professional Services team, we can tailor a package to suit your needs and provide the strategic guidance, technical know-how and expert training you need to succeed. Choose from a wide array of options, including:

  • Training Services to ensure you’re getting as much as possible out of the ChannelAdvisor platform
  • Strategy as a Service for direct access to a team of e-commerce experts who can recommend new approaches and keep you updated on important industry trends
  • Listing Error Resolution Services to ensure 100% of your marketplace listings are live with as few errors as possible, and Image Services to attract more buyers and land more sales
  • Category and Listing Optimisation Services to help shoppers find your products and increase opportunities for conversions
  • Feature Configuration Services for à la carte professional set up of anything from flex feeds to algorithmic repricing to mapping of custom files

Not sure where to start? Our Comprehensive Health Check combines our most popular Professional Services into one comprehensive package.


Self-Service Plus

Wondering if you’re maximising your true potential on marketplaces? Feel like you’re devoting a lot of time to e-commerce activities that could be automated? With Self-Service Plus, you’ll have access to e-commerce experts who can maximise your sales, minimise your costs and give you the power to get ahead of your competitors. We’ll provide guidance and monthly calls to help you:

  • Optimise data, resolve errors, set up business rules and create ad campaigns
  • Identify growth opportunities to quickly and easily add new channels or expand your product visibility on existing marketplaces
  • Address critical issues and get answers to important questions

ChannelAdvisor’s Self-Service Plus provides extra support and technical hands-on assistance in implementing the platform’s wide range of features for marketplace growth.

Which service is the right fit for your needs?

Get in touch and we’ll help you decide!

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